we offer full product quality guarantee. If your item is faulty, we are happy to refund in full once we receive it back to be inspected. All of our socks are inspected and photographed for quality control and assurance prior to sending them out to avoid any disappointment.
Due to the nature of our products and for hygiene safety we can only offer an exchange within 7 days if the socks are in unopened, unused, unworn condition.